Monday, July 28, 2014

Comcast Customer Service Hell

Ryan Block recently called Comcast to try and have his service disconnected. His agent proceeded to open five of the seven gates to customer service hell.

After about ten minutes talking to the aggressive "customer retention" agent, Block became so frustrated that he began recording the conversation.

Maybe I'm wrong but it doesn't seem like irritating the shit out of customers is the best public relations strategy.

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